Privacy Policy

Effective date: September 9, 2026

1. Introduction

Reyes Professional Solutions ("we," "us," or "our"), operates the website located at reyprosolutions.com (the "Site"), through which we provide instructional design consulting, training design, and related educational services. This Privacy Policy describes how we collect, use, share, and protect information when you visit the Site, submit an inquiry, or otherwise interact with us online.

By using the Site, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

We may collect the following categories of information:

  • Contact and inquiry information you provide directly, not limited to your full name, email address, phone number, organization, and the content of any message you share through our contact form.

  • Email opt in information, if you choose to subscribe to updates, newsletters, or resources. Not limited to your name and email address, managed through an email platform such as Substack. Email platform may be changed at our discretion. 

We use analytics or tracking tools on the Site. We collect IP addresses to serve pages, prevent fraud, and run built-in features, or other automated browsing data. See our Cookies Agreement for more detail.

We do not knowingly collect payment card information directly through the Site.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and discuss potential projects or services

  • Deliver, maintain, and improve the Site and our services

  • Send requested newsletters, updates, or educational resources

  • Comply with applicable laws and protect our legal rights

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Site or deliver services, such as email marketing platforms, scheduling tools, and website hosting, who are authorized to use your information only as needed to provide these services to us

  • Legal or regulatory authorities, if required to comply with a law, subpoena, or legal process, or to protect the rights, property, or safety of Reyes Professional Solutions, our clients, or others

5. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which can include the right to know what information we hold about you, request access to or a copy of that information, request correction of inaccurate information, request deletion of your information, and opt out of certain uses, such as targeted advertising or the sale of personal information.

Residents of New Jersey may have rights under the New Jersey Data Privacy Act. To exercise any of these rights, contact us at hello@reyprosolutions.com. We will respond within the time required by applicable law.

6. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If you believe an individual(s) under 18 has provided us with personal information, please contact us so we can delete it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We are not responsible for data breaches or other security errors SquareSpace may endure. 

9. Third Party Links

The Site may contain links to third party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies. We are not responsible for data breaches or other security errors third party websites may endure. 

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@reyprosolutions.com.